Transforming Organisations Through Groupware: Lotus Notes in by Roger Whitehead (auth.), Peter Lloyd, Roger Whitehead (eds.)

By Roger Whitehead (auth.), Peter Lloyd, Roger Whitehead (eds.)

Lotus Notes is likely one of the such a lot winning and flexible groupware items out there this present day and is used commonly in either huge and small firms. TransformingOrganisations via Groupware - Lotus Notes in Action encompasses a collection of rigorously selected case experiences which illustrate the implementational, organisational and advertisement results of utilizing Lotus Notes. those case stories were selected for his or her foreign attraction and, in contrast to different books on Lotus Notes, be aware of the additional price that may be won through the use of Notes - instead of at the technical facets of the way to make the software program work.

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Extra resources for Transforming Organisations Through Groupware: Lotus Notes in Action

Example text

Documents can also be made confidential to one or more people. This allows team members to work on draft materials in the application, controlling the time of distribution. Lotus Development: Team Room - A Collaborative Workspace for Cross-Functional Teams 27 Docum"nl - IOdir Forr Communicnlon r ... . P utphc .. FYI C~81JOrie8 ... ;r / . 2. The Team Room document form. The two primary views on this information are Personal Work Space and Team Work Space. 3) team members see only the communications directed to them and the documents they have created.

Managing them requires up to date information, for which Notes was introduced. The case describes how the original project objectives changed and how the systems designers were influenced by the introduction of a different, and competing, system at head office. Ambouw is a wholesaler of hinges and locks. It introduced a Notes pilot to improve inter-departmental cooperation and to provide central storage of information. Several Notes applications were developed, with the aid of consultants, but few were used.

It sends books to bookshops, newsagents and other outlets. The company wanted to achieve ISO 9000 certification, as part of its philosophy of continuous improvement. It bought a quality management product that runs on Notes. The case describes the selection of the software, what it covers and how it has been used. Staff management; quality Quality management; customer case management Quality management Outline of case Discussion Type of application I '"5ยท "'" 10 .... II> n;. ~ c 0- II> I\) '" () I\) :r ~ S.

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